Products & Services

Message Management Solutions



  • Bulk WhatsApp Sender

    Software to send Bulk WhatsApp Messages directly from your PC. Best WhatsApp Marketing and Sender Tool.

    Features:

    • Bulk Send - Send WhatsApp messages to ALL Contacts (even if not saved in your address book!)
    • Custom Messages - Send custom messages with recipient’s name or other variables
    • Import Multiple Contacts - Import all recipients (contacts) from CSV, TXT files or by copying and pasting
    • Advanced Features - Grab Contacts from WhatsApp Groups, Post-Sending Log, Timed Sending, Numbers Filter, etc
  • Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps

    Callbell is the only tool that allows you to centralize all messages from Whatsapp (or WhatsApp Business), Facebook Messenger and Telegram in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business.

    With Callbell you will have the possibility to answer in real time to the different requests regardless of where they come from and to provide instant support to your customers directly on their favorite messaging apps.

    Features:

    • Publish one WhatsApp number and invite many team members for customer support
    • Talk to your customers wherever they are
    • Centralized management (Handle branches enquiry from central location and monitor)
    • Auto assign to team members
    • Reassign to other team members if require
    • Build customer database and work long term relationship
    • Dashboard & Reports
    • Manage Facebook, WhatsApp & Instagram messages centrally through single platform
    • Instant customer response and speed up service/delivery
    • Track and prioritize the task /orders

    Surveillance systems (CCTV/IP Camera)



    Why do you need a video surveillance system?

    As a home or building owner, you want to be assured that your home and your family are safe at all times.  Today, video surveillance security systems are popular choices for securing a residential property or a commercial establishment.  It allows you to see and be on top of what’s happening inside and outside your property no matter where you are.

    How Video Surveillance Systems Work?

    First of all, there are 2 types of video surveillance systems – wired and wireless. You will need to know which type you prefer when choosing your video surveillance system.

    Wired CCTV or video surveillance systems can protect your home and workplace at a very affordable cost.  They cost less than wireless systems.  Another advantage is that you won’t have a problem with signal interference so images you receive are not interrupted.

    One drawback of wired systems is that they are difficult to move once they have been installed.  It is best to check the coverage you prior to installation.  You must also ensure they are hidden from view so criminals don’t simply cut the cable.

    Wireless systems are more expensive than wired systems. However, no wiring is required so the overall cost will not include professional installation.  Another advantage is easy relocation of cameras since you won’t need to uninstall them.

    A huge drawback of a wireless system is their dependence on the internet and the potential for hackers to get into the system. Manufacturers are aware of this risk so they use password protection and other technologies to prevent unauthorised access.  If you prefer a wireless system, you must ensure that you have sufficient bandwidth for the number of cameras you require and that you are knowledgeable about the technical details of setting up your system.  If not, you can choose a security alarm company to do it for you.

    Home Automation



    What is home automation & how it works?

    Home automation gives you access to control devices in your home from a mobile device anywhere in the world. The term may be used for isolated programmable devices, like thermostats and sprinkler systems, but home automation more accurately describes homes in which nearly everything — lights, appliances, electrical outlets, heating and cooling systems — are hooked up to a remotely controllable network. From a home security perspective, this also includes your alarm system, and all of the doors, windows, locks, smoke detectors, surveillance cameras and any other sensors that are linked to it.

    Video Door Phone



    Open your doors to a new level of security. The Video Door Phone from D-Lux is a two-way audio and one-way video communication system that enables you to screen and interact with your visitors. Sense a suspicious activity? Take a peek of what is happening outside your door from the safety of your home or while enjoying a holiday at your favorite destination! Not only during the daytime, D-Lux VDP performs effectively even during night/low light situations to show you real-time feed from the outdoor unit with high picture quality.

    Intrusion Alarm Systems



    A security alarm is a system designed to detect intrusion – unauthorized entry – into a building or other area. Security alarms are used in residential, commercial, industrial, and military properties for protection against burglary (theft) or property damage, as well as personal protection against intruders

    Vehicle & Staff tracking



    How can a GPS vehicle tracker help your business? Having a fleet of company cars for your employees can bring huge benefits, but it is not always easy to control whether the vehicles are being used solely for work purposes. A GPS tracker for cars fitted to your employees’ vehicles can keep you informed about their location, how they are being used, and their fuel consumption.

    Ticketing System



    A ticketing system allows companies for their support to be organised, focused, efficient, and effective.

    This directly impacts costs and revenues, customer retention, and public brand image.

    Ultimately, ticketing systems are a means to support and help you deal with any issues/incidents in your organisation, managing the incidents from the moment they’re captured through to their resolution.

    We will be providing customized solutions for OsTicket & Manage Engine.

    Offline survey / Data collection tool



    Lime Survey is the tool to use for your online surveys. Whether you are conducting simple questionnaires with just a couple of questions or advanced assessments with conditionals and quota management, Lime Survey has got you covered.LimeSurvey is 100% open source and will always be transparently developed.

    We can help you reach your goals

    Wi-Fi LAN Cloud & Wi-Fi Hotspot:



    Wi-Fi LAN Cloud:-Many enterprises, dissatisfied with the cost and complexity of traditional controller-based Wireless LAN (WLAN) solutions, are turning to cloud-managed Wi-Fi as a more practical alternative solution. Cloud-managed WLAN offers many benefits, but traditional controller-based Wi-Fi still has its advantages.

    The main benefit of being able to manage a WLAN from the cloud is flexibility and ease of setup. If your organisation is geographically dispersed, a cloud-managed WLAN lets you control your entire wireless network form a single interface. In contrast, on-premises solutions typically have to be deployed and separately managed at each location.

    Another benefit is scalability. Because your controller is managed by a service provider in the cloud, you no longer have to be concerned with hardware appliance scalability limitations. With on-premises controller appliances, you can bump up against a maximum number of wireless access points that can be managed on a single platform

    Wi-Fi Hotspot: - The user is welcomed with a branded splash page and guided to the internet. D-Lux can enable authentication through the Social media or simple sms authentication for super easy access.

    • Communicate with your customers; deliver valuable content relevant to your business and your customers’ needs. Promote your brand; enhance customer engagement, increase loyalty and sales.
    • With D-Lux Wi-Fi you can turn your anonymous visitors to better known customers you can further engage with them.
    • Customize the look of your brand splash page. Insert your logo, background and brand name. We automatically prepare responsive version for all devices.

    Others



    Networking solutions for home & office, IT infrastructure support & Software consultations